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Terms & Conditions

Welcome to Leja website and related applications (collectively, this “Website”). This Website is provided to assist people when traveling to choose their preferred cab service, inform themselves and prepare for the trip, to gather cab information from locals and inter-state, posting opinions about cabs in all the cities of the India, rating them by their opinion and any other form of review. The terms “we”, “us”, “our” refer to Leja. The term “you” refers to the customer visiting the Website and/or contributing content to this Website.

This Website is offered to you conditioned on your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms and conditions. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights. If you do not accept all of these terms and conditions, please do not use this Website.

We may change or modify the Agreement in the future, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date revisions were last made to the Agreement at the top of this page, and any revisions will take effect upon posting. Be sure to return to this page periodically to review the most current version of the Agreement.


  • The Leja provides Website/App base services for booking a cab on PAN-India basis to you and you agree to obtain cab services offered by third party cab providers, drivers or vehicle operators (“the Service Provider”). All the Services provided by the Leja to you by means of your use of the booking platform are hereinafter referred to as the “Service.”
  • The Leja shall take your booking request and forward it to the Service Provider through SMS/Phone/Mobile/Email/GPS-GPRS based device installed in the Cab. The Service Provider shall have the sole discretion to accept or reject each request for cab service. The Service Provider has discretion over whether to receive the booking request made by the Leja. If the Service Provider accepts the booking request made by the Leja, the Leja notifies you and provides the information regarding the Service Provider including its name, contact number etc.
  • The Leja shall make reasonable efforts to bring you in contact with the Service Provider in order to obtain cab Service subject to availability of the Service Provider in or around your location at the time of your booking request made to the Leja.
  • For the avoidance of doubt, it is clarified that the Leja itself does not provide cab services. It is the Service Provider who shall render cab service to you. The provision of the cab services by the Service Provider to you is, therefore subject to the agreement (to be) entered into between you and the Service Provider and the Leja shall never be a party to such agreement. Even after acceptance of the booking, the Service Provider may not reach your pick up location or decide not to render his services in which event the Leja shall not be held liable to you.
  • You warrant that the information you provide to the Leja is accurate and complete. The Leja is entitled to at all time verify the information that you have provided. You may only access the Service using the authorized means. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. The Leja shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. The Leja reserves the right to discontinue or introduce any of the modes of booking Cab.
  • You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation; You will comply with all applicable laws; You will treat cab drivers introduced to you through us with respect and not to cause damage to their cab or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their cab or the service; You will compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms.
  • Please note that we are not responsible for the behavior, actions or inactions of drivers of cabs, quality of cab which you may use (through us or otherwise). Any Contract for the provision of cab services is between you and the driver and not us and we simply provide a platform to introduce drivers and passengers.
  • By using the mobile Application of the Company, you further agree that:

You will download the Application for your sole, personal use and will not resell it to a third party; You will not authorize others to use your account; You will not assign or otherwise transfer your account to any other person or legal entity; You will not use an account that is subject to any rights of a person other than you without appropriate authorization; You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the Application to cause nuisance, annoyance or inconvenience; You will not impair the proper operation of the network; You will not try to harm Application in any way whatsoever; You will not copy, or distribute the Application or other Leja Content without written permission from Leja; You will keep secure and confidential your account password or any identification we provide you which allows access to the Application; You will provide us with whatever proof of identity we may reasonably request; You will only use an access point or 3G data account (AP) which you are authorized to use; You will not use the Application with an incompatible or unauthorized device; You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application.

The Leja reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules.


Charges & Payment :

Leja will send to you email/Phone/SMS a quotation based on the information supplied by you. Unless otherwise stated all prices are exclusive of Govt. Taxes(Service Tax/VAT /Cess etc.) which, if applicable, will be charged in addition. Leja Cabs may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required.

The quotation will exclude a [time] minute waiting period after the advertised landing time and the cost of car parking. Leja will charge for waiting at its standard rates after the initial time minute period has expired. Leja will endeavor to check for delays before the driver leaves for the destination but shall be under no obligation to do so.

If you accept the quotation, you will receive confirmation of your booking by email/Mobile/SMS. Please check your booking confirmation carefully and inform Leja promptly of any errors. Cab Service shall not be responsible for any delays caused or costs arising from by your failure to provide cab service name with correct information.

Payment can be made by cash or through the online Quote/Book/Pay service does not incur this surcharge, toll duty, inter-state taxes, cess etc.

Cash payment :

Cash payment towards the full Fare paid to the Driver before beginning the journey. In addition to the Fare, any toll duty, inter-state taxes, cess etc. as may not be included in the Fare but payable to any third party for undertaking the Trip under Applicable Law (“Additional Charges”), shall also be payable by You. The Return toll charges will be payable by when the Vehicle crosses a toll post/border post while carrying You, except when the toll is charged on the return of the Vehicle, such toll will be charged to You during the drop to the destination. You are responsible for the timely payment of Fare and Additional Charges, in cash to the Driver.

Online payment :

Online payment for trips can be made to Leja through any of the payment methods offered on the Site. When you choose to make an online payment, Leja shall collect the Fare on behalf of the Third Party who will be responsible for providing the transportation services. Leja will not be responsible for any errors by the Payment Processor in any manner. Any payment related issue, except when such issue is due to an error or fault in the Website or Application, shall be resolved between You and the Payment Processor. Leja shall not be responsible for any unauthorized use of Your availing the Services on the Website. Leja will generate the invoice on behalf of the Driver servicing Your request, which will be sent across to Your registered e-mail. Please note that the charges mentioned in the invoice are exclusive of the Additional Charges.


Booking :

In order to avail the Services of the Leja, You shall be initially required to either log-in through the official website of the Leja; or download and install the Mobile Application on Android, iPhone or any other smart phone; or dial the dedicated number of the Leja; Upon receiving Your request of the Cab, the Leja may accept or reject your booking depending on the availability of the Cab. The Leja shall be entitled at any time without giving any reason or prior notice to terminate or cancel Your booking.

Leja shall not be responsible for any delay caused by your failure to allow enough time to reach your Destination. You must order a suitable car size for the number of passengers and luggage. Leja cannot guarantee to carry excessive amounts of luggage. Please note that a child, no matter what age, counts as one passenger.


Indemnification :

By accepting these User Terms and using the Website/Application, you agree that you shall defend, indemnify and hold the Leja, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including Service Providers arranged via the Website or Application, or (c) your use or misuse of the Application or Website.


Liability :
  • The information, recommendations provided to you on or through the Website, or the Application is for general information purposes only and does not constitute advice. The Leja will reasonably keep the Website and the Application and its contents correct and up to date but does not guarantee that (the contents of) the Website and/or Application are free of errors, defects, malware and viruses or that the Website and/or Application are correct, up to date and accurate.
  • The Leja shall not be liable for any damages resulting from the use of or inability to use the Website or Application (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website or Application, unless such damage is the result of any willful misconduct or from gross negligence on the part of the Leja.
  • The Leja shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website or the Application, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
  • Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Leja’s aggregate liability shall in no event exceed an amount of INR 1000.
  • The quality of the cab services requested through the use of the Application or the Service is entirely the responsibility of the Service Provider who ultimately provides such cab services to you. The Leja under no circumstance accepts liability in connection with and/or arising from the cab services provided by the Service Provider or any acts, action, behavior, conduct, and/or negligence on the part of the Service Provider. Any complaints about the cab services provided by the Service Provider should, therefore, be submitted to the Service Provider.
  • Leja shall use all reasonable endeavors to get you to your destination on time, but shall not be liable for missing trains/flights/events or delays etc as the Service is dependent on many factors not in our control. You must book Leja by taking into account the check-in time, traffic and weather conditions, rallies, natural calamities, traffic barricades, car breakdowns and other unexpected delays.
  • All luggage’s is carried entirely at your risk.
  • Leja shall be entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control.

Service :
  • You shall be responsible for the behavior of all the passengers in the vehicle during the journey.
  • You will be charged (charged amount) to cover cleaning costs in the unlikely event of the vehicle being soiled by any passenger!
  • Eating, drinking and/or smoking in the cars are not permitted.
  • Leja will not carry more passengers than its insurance or license allows.
  • The Customer shall not be allowed to use the seating area for placing any kind of luggage.
  • You will not halt at ATM, shops etc.
  • You shall be a responsibility of Your items or luggages. In a case of lost items during the journey, we shall not be responsible for any losses or damages arising out of such lost items or luggages.

Termination :

Leja will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and we will ask all passengers to vacate the vehicle as soon as it is safe to do so. No refunds will be given if the journey is terminated part way through the hire.


Conveying of Children :

For Health and Safety reasons Leja are unable to provide any form of the child seat. If you require a child seat for your journey it would be the child’s parent/carers responsibility to provide one and to fit the seat in the vehicle and to secure the child. Please note that the installation of the child seat must be carried out by you.


Intellectual Property Rights :
  • The Leja is the sole owner and lawful licensee of all the rights to the website, mobile application or any other digital media and its contents. The content means its design, layout, text, images, graphics, sounds, video, etc. the website, mobile application or any other digital media content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All titles, ownership, and intellectual property rights in the website and its content shall remain with the Leja, its affiliates, agents, authorized representatives or licensors as the case may be.
  • All rights not otherwise claimed under this Terms and Conditions or by the Leja are hereby reserved. The information contained in this website is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.
  • The Leja does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service.
  • All related icons and logos are registered trademarks or service marks or word marks of the Leja in various jurisdictions and are protected under applicable copyrights, trademarks, and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
  • All the contents on this website are copyright of the Leja except the third party content and link to third party website on our website.
  • Subject to your compliance with these Terms, the Leja grants you a limited non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal use.
  • You shall not (i) license, sub-license, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Application in any way; (ii) modify or make derivative works based upon the Application; (iii) create Internet “links” or “frame” or “mirror” any Application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Application, or (c) copy any ideas, features, functions or graphics of the Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Application.

Link to Third Party Site :
  • During the use of the Website or the Application, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. These links take you off the Website, the Application and are beyond the Leja’s control.
  • During use of the Website and the Application, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the Website or through the Application or Service. These links take you off the Website, the Application, and the Service and are beyond the Leja’s control. The websites you can link to have their own separate terms and conditions as well as a privacy policy. The Leja is not responsible and cannot be held liable for the content and activities of these websites. You, therefore, visit or access these websites entirely at your own risk.
  • Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them.

Term and Termination of the Contract :

The Contract between the Leja and you is concluded for an indefinite period. You are entitled to terminate the Contract at all times by permanent deletion of the Application installed on your smart phone, thus disabling the use by you of the Application and the Service.

Leja is entitled to terminate the Contract at all times and with immediate effect (by disabling your use of the Application and the Service) if you: (a) violate or breach any term of these User Terms, or (b) in the opinion of the Leja, misuse the Application or the Service. The Leja is not obliged to give notice of the termination of the Contract in advance. After termination, the Leja will give notice thereof in accordance with these User Terms.


Modification of the Service and User Terms :

The Leja reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the Application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending you to notice through the Service, Application or via email. The Leja may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.


Notice :

The Leja may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in the Leja’s account information, or by written communication sent by regular mail to your address on record in Leja’s account information.


Assignment :

You may not assign your rights under these User Terms without prior written approval of the Leja..


Privacy and Cookie Notice :

The Leja collects and processes the personal data of the visitors of the Website and users of the Application according to the Privacy and Cookie Notice


Force Majeure :

Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences.


Miscellaneous :
  • The Courts of Nashik, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by the Leja or the agreement or arrangement between the Leja and the Customer. All claims and disputes arising under this Terms and Conditions should be notified to the Leja within 30 days from the event date after which no you shall have any claim against the Leja.
  • The Leja shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.lejacabs.com or on the date that the Leja may indicate that such addition, variation or amendment is to come into effect.
  • The Leja reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion.
  • The Customer who seeks to use or obtain any of the services, benefits, facilities and arrangements as offered by the Leja’s Partner, then the provisions of such services, benefits, facilities or arrangements will be subject to the respective terms and conditions of the said Service Provider, being the provider of the said services, benefits, facilities or arrangements.
  • The Leja provides links to third party website as a convenience to the Customers or as an advertisement and the Leja does not have any control over such sites i.e. content and resources provided by them. The Leja recommends reading such site’s terms and conditions and/or privacy policies before using such sites.
  • This website (www.lejacabs.com) is published and maintained by Leja Cabs access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Leja and the Customers.

Disputes :

This Agreement shall be construed in accordance with India law and you and Leja each agree to submit to the exclusive jurisdiction of the Nashik Courts, India in respect of any dispute or claim arising out of or in connection with this Agreement.

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